Yes. Buyers and agents can contact you directly about your listing.
When your property is listed on the MLS, your contact information is added to the Showing Instructions section of the MLS.
This may include your:
Name
Phone number
Email
Showing instructions
This is where agents look when they need to:
Ask questions about the property
Schedule showings
Submit or discuss offers
How Agents Typically Contact You
There are three main ways you may be contacted:
1. Direct Contact From the MLS
Most buyers work with a real estate agent.
That agent will:
View your listing in the MLS
See your contact details in the showing instructions
Contact you directly by phone, text, or email
In many cases, the MLS may include notes such as “Call Owner” to make it clear that agents should contact you directly.
2. Showing Requests Through ShowingTime or Aligned Showing
Most MLS systems use scheduling tools such as:
ShowingTime
Aligned Showing
This is included with your listing.
No setup is required.
We add your contact information to the showing system.
These tools allow agents to request showings through the MLS and send you text or email notifications where you can approve, decline, or message directly.. Learn more here: How Online Showing Requests Work
3. Call Forwarding Through Our 1-800 Number
Listed Simply also provides a free call forwarding system to help buyers reach you.
Here’s how it works:
A buyer calls 1-800-995-5879
They option 1 for a property address
They enter your property’s street number
The call is automatically forwarded to your phone
Calls are forwarded 7 days a week between:
8:00AM – 8:00PM
This helps ensure buyers can reach you if they call the main Listed Simply number.
Why You May Not See Your Phone Number on Zillow or Redfin
Consumer websites such as Zillow, Redfin, and Realtor.com may display information differently than the MLS.
These websites often display:
Their own agents
Paid advertisers
Other contact options
This is normal.
Most serious buyers are working with an agent, and agents use the MLS. Your contact information is displayed in the MLS showing instructions where agents are expected to look.
Click HERE to learn how contact information works on third-party websites like Zillow and Redfin.
How to Make Sure Your Contact Info Is Correct
When creating your listing, you can control how agents contact you by filling out:
Showing Contact Name
Showing Phone Number
Showing Instructions
These fields are what get published to the MLS and used by agents.
What to Expect Once Your Listing Is Live
Once your listing is live, you should expect:
Calls from agents
Text messages from agents
Emails from agents
Showing requests
Questions about the property
This is a normal and important part of getting your home sold.